1. The information we collect
When you make any enquiry or register for services on our website, Grace Gladys Famoriyo (GGF), Grace Gladys Famoriyo Ministry (GFM) and/or related Grace Gladys Famoriyo (GF) entities will collect information on your contact details including your name, telephone number and email address. We may also collect other types of personal information during the course of dealing with you, for example, when you register for events, and when you participate in GGF, GFM and related GF entities™ activities or complete other forms. We may also collect information about your usage of our website as well as information about you from e-mails or letters you send to us.
2. How we use your information
- To answer your requests by post, telephone, mobile phone, fax as well as email or social media.
- To improve our website (we continually strive to improve our website offerings based on the information and feedback we receive from you).
- To improve our customer service to you by using the information you provide in order to respond more effectively to your requests or queries about our services.
- To establish and maintain your involvement with GFM and related GF entities, including providing you with regular correspondence.
- To register you for events or services.
- To send periodic promotional emails. The email address you provide may be used to send you information about new events, services or other information which we believe may be of interest to you.
Note: should you wish to unsubscribe from receiving future emails or if you believe we have contacted you without obtaining your prior consent, we will include unsubscribing instructions at the end of each email.
3. How we store your information
The information you provide to us will be held on computers that may be accessed by or given to our staff and associated organisations who act for us for the purposes set out in this policy or for other purposes approved by you. Those parties process information, fulfil and deliver orders, process credit and debit card payments and provide support services on our behalf.
Your personal information will be kept strictly confidential. It is never sold, given away, or shared with anyone unless we are required to do so by law.
4. Access to your information
You can request access to the personal information that we hold about you by contacting the email address below. We will provide you with access to your personal information unless we are legally authorised to refuse your request. We may charge a reasonable amount for providing access.
If you wish to change personal information that is out of date or inaccurate at any time, please contact us. After notice from you, we will take reasonable steps to correct any of your information which is inaccurate, incomplete or out of date. If you wish to have your personal information deleted please let us know and we will delete that information wherever practicable.
We may refuse your request to access, amend or delete your personal information in certain circumstances. If we do refuse your request, we will provide you with a reason for our decision and, in the case of an amendment, we will note with your personal information that you have disputed its accuracy.
5. How we protect your information
We are committed to ensuring that your information is secure. To prevent unauthorised access or disclosure, we have implemented suitable physical, electronic and managerial procedures to safeguard and secure the information we collect online.
The Internet is not a secure method of transmitting information. Accordingly, Grace Gladys Famoriyo (GGF), Grace Gladys Famoriyo Ministry (GFM) and/or related Grace Gladys Famoriyo (GF) entities cannot accept responsibility for the security of information you send to or receive from us over the Internet or for any unauthorised access or use of that information. We take security measures to protect your information from access by unauthorised persons and against unlawful processing, accidental loss, destruction and damage. Your information will be held for a reasonable period or as long as the law requires.
In general, cookies help us provide you with a better website, by enabling us to monitor website traffic and to personalise the contents of the website for you. You may set up your computer to reject cookies although, in that case, you may not be able to use certain features on our website(s).
7. Links to other websites
You might find links to the websites of external organisations on our website. You should exercise caution and look at the privacy statement applicable to the external website in question. We do not accept any responsibility or liability for any information which you provide whilst visiting such external sites and such sites are not governed by this privacy statement.
9. Contacting us